Vitamin/Body Care Assistant

About This Role

This role assists in the successful operation and profitability of the vitamin and body care departments by providing world-class customer service, managing inventory, and supporting sales initiatives. The assistant also helps with merchandising, training, and various store functions.

Responsibilities

• Provide world-class customer service and ensure a positive customer experience.
• Exemplify integrity, responsibility, and adherence to all company policies.
• Create inviting, well-stocked, and shoppable departments.
• Assist department managers in ordering for vitamin and body care and maintaining accurate inventory levels.
• Help manage margin, drive sales, minimize shrink, and maximize effective purchasing.
• Ensure all in-stock products and conditions meet company standards.
• Offer and follow up on special orders for customers.
• Merchandise shelves, endcaps, and dynamic displays.
• Assist in managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Aid in training and monitoring department personnel, including task assignment and follow-up.
• Conduct active and passive product demonstrations.
• Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling.
• Handle register functions, including backup cashiering, customer returns, complaints, and shift changes.
• Maintain the safety and security of customers and employees.

Requirements

• Ability to pass food safety training courses/certifications
• Ability to manage changing priorities and stay focused
• Sense of urgency in completing tasks
• Excellent customer service skills
• Highly organized with great attention to detail
• Ability to take direction and follow through
• Cashier trained and able to count currency

Qualifications

• High School diploma, GED or equivalent preferred
• 1 year of experience in grocery, retail, or vitamins/supplements preferred; 1 year of experience supervising others preferred.

Nice to Have

• 1 year of experience in grocery or retail environment
• Natural foods background
• 1 year of experience supervising others
• 1 year of experience in vitamins/supplements
• Proficiency in MS Word, Excel and Outlook

Skills

* Required skills

Benefits

Certifications