Treatment Coordinator

About This Role

Educate new patients on treatment options, manage financial arrangements, and foster strong relationships in an orthodontic practice.

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan of treatment
• Educate patients on their payment options according to practice policy
• Work pending reports and follow up with potential patients to schedule treatment
• Prepare for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Requirements

• High School diploma or equivalent
• Minimum one (1) year experience in sales or other service industry
• Outgoing, approachable, and empathetic
• Proactive and adaptable
• Excellent written and verbal skills
• Ability to build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills

Qualifications

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry

Nice to Have

• College education
• Bilingual

Benefits