Treatment Coordinator

About This Role

Join Platinum Dental as a Treatment Coordinator to provide an exceptional patient experience by presenting treatment plans, managing insurance, and minimizing patient balances. This role involves active patient follow-ups and scheduling to ensure the best care and support.

Responsibilities

• Provide a great patient experience through customer service and salesmanship
• Conduct follow-ups with patients and efficiently schedule appointments with the doctor
• Present and assist patients in accepting treatment plans
• Utilize insurance knowledge to ensure patients maximize their benefits
• Minimize patient balances by accurately setting expectations and optimizing insurance utilization

Requirements

• Problem-solving skills to overcome objections and find solutions for patients
• Excellent communication skills to establish rapport and provide clear information
• Goal-driven and self-motivated
• Comfortable discussing financial matters with patients
• Meticulous attention to detail

Benefits