Transit System Based Outreach Specialist

Full Time Entry Level

Posted 1 month ago Expired

This job has expired

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About This Role

Provide direct outreach, vulnerability screening, escort, and referral services to homeless individuals within the transit system in New York City. This role involves extensive fieldwork, collaboration with external agencies, and accurate record-keeping to connect clients with housing and essential services.

Responsibilities

  • Provide direct outreach, vulnerability screening, escort, and referral services for homeless individuals encountered in the field
  • Record and maintain accurate statistical data on all individuals approached and referred
  • Manage case records of clients receiving longer-term services
  • Recognize signs and symptoms of mental health and substance abuse issues
  • Gain working knowledge of all available services
  • Spend the majority of outreach to homeless individuals at end-of-line stations
  • Conduct collaborative joint outreach operations with various external agencies

Requirements

  • Strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations
  • Valid state driver's license
  • Good writing skills to provide adequate written description of client interactions
  • Basic computer literacy
  • Ability to pass First Aid/CPR certification test

Qualifications

  • Associate's or Bachelor's degree or demonstrated equivalent experience

Nice to Have

  • Ability to speak Spanish

Benefits

Health Insurance
Paid vacation
Paid Sick Time
403(b) pension plan with matching benefit
Dental Insurance
Tuition assistance
Paid personal time
Paid Holidays
Flexible Spending Accounts (FSAs)
Training opportunities for career development

Certifications

First Aid/CPR (Required)

About Bowery Residents' Committee

BRC is an organization dedicated to helping New Yorkers experiencing homelessness reclaim their lives by providing health, self-sufficiency, hope, and dignity through vital services.

Non-Profit
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