Theatre Team Member

About This Role

As a Cinemark Team Member, you will create a welcoming environment for guests, providing quick and accurate information while ensuring the highest quality of service and products. You will also maintain cleanliness, assist with food preparation, and ensure movie presentation quality.

Responsibilities

• Greet Guests with a smile in a timely and professional manner
• Operate Cinemark’s POS system for all transactions completed on assigned register
• Verify tickets at podium and direct Guests to an auditorium
• Ensure tickets are sold in accordance with MPAA rating system, studio admittance policy, and company policy
• Provide pricing, movie, special event, alternative movie selections, and general theatre information
• Respond to phone calls and questions from Guests in a professional and quality customer service manner
• Conduct theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Keep theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
• Prepare food and properly operate cooking, warming, and popping equipment
• Consistently wipe down and sanitize Employee and Guest high-contact areas
• Comply with all local, state, and federal food safety laws
• Monitor safety and security issues (trip hazards, lighting, suspicious persons, etc.) and report to management
• Assist with all opening and closing duties as assigned by management

Requirements

• Must be at least 16 years of age
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Energetic and friendly attitude during each shift
• Ability to communicate (verbal and written) with all ages, genders, and personalities
• Ability to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Accurate cash handling and basic math skills

Skills

* Required skills

Benefits

Certifications