Full-Time Assistant Manager

About This Role

Assist in the overall operation of a theatre, ensuring policies and procedures are followed and operational standards are achieved. This role involves cross-training in all departments to support where needed and providing inspirational training to employees.

Responsibilities

• Follow the direction of the General Manager
• Support General Manager’s decisions in communication with staff
• Work in all departments and all theatre job functions
• Train and coach Team Members in their specific job functions
• Assist in the preparation of administrative and special reports for the General Manager
• Observe and participate in the inspection of the theatre building, parking lot, landscaping, property, roof, exterior signage, and equipment condition
• Report the need for building, property, and equipment repairs to General Manager
• Ensure that theatre Team Members follow the dress code
• Interact with Guests for improved service and ensure Team Members provide superior Customer service
• Learn and follow Cinemark’s Guidelines, enforcing them with all Team Members fairly and consistently
• Report all Employee relations issues to the General Manager
• Consistently identify and sanitize Employee and Guest high-contact areas
• Properly utilize Personal Protective Equipment while completing position-specific tasks
• Properly address any safety or security issues

Requirements

• Must be at least 18 years of age
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Regular and consistent attendance
• Energetic and friendly attitude during each shift
• Excellent Guest service skills
• Accurate cash handling and basic math skills
• Ability to communicate (verbal and written) with all ages, genders, and personalities
• Ability to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Ability to resolve conflict

Qualifications

• High School or G.E.D. graduate preferred

Benefits