Assistant Manager

About This Role

The Assistant Manager supports the Store Manager in overseeing retail store operations, administrative duties, and staff supervision to achieve sales and profitability goals. This role requires strong product knowledge and a commitment to outstanding customer service.

Responsibilities

• Assist the Store Manager with overall operations, administrative duties, and goal accomplishment
• Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling
• Assume supervisory control of the entire store in the Store Manager’s absence
• Assist in personnel recruiting, training, and evaluation
• Provide knowledge and guidance to employees and customers in all departments
• Monitor inventory, sales statistics, and expenses to ensure departmental profitability
• Direct staff to ensure departmental responsibilities and standards are met
• Inform the Store Manager about inventory movement and customer trends
• Ensure quality customer service is maintained and delivered
• Perform general administrative duties and be trained in Store Manager responsibilities
• Promote and sell services and merchandise offered by Hibbett | City Gear
• Uphold all company policies, procedures, and standards

Requirements

• Experience working in a retail environment
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Ability to assist in managing a team
• Self-starter with initiative
• Strong attention to detail
• Team-player

Qualifications

• 1-3 years of customer service experience; experience in a retail environment, preferably in footwear and athletic apparel

Nice to Have

• Experience in footwear and athletic apparel