Special Events Logistics Manager

About This Role

This role is responsible for the execution, servicing, and detailing of assigned special events, ensuring a smooth and efficient process from booking to operation. The Logistics Manager provides administrative support to the Sales Department and acts as a liaison between the Special Events and Operations teams.

Responsibilities

• Manage the execution, servicing, and detailing of assigned events once booked by the Special Events Department
• Provide administrative support and assistance to the Special Events Sales Team
• Distribute all internal and external correspondence relevant to events
• Maintain all departmental files and assist with Information Systems support for team members
• Coordinate all aspects of operational set-up and breakdown of events, including equipment and rentals
• Liaise between clients and Live Nation Team Members throughout events
• Conduct event pre-shifts with Operations Managers and communicate event specifics to team members
• Handle all aspects of the special event once the special event order (SEO) has been distributed
• Process all deposits and payments in a timely manner and track payment status for all events
• Follow up on accounts receivable and provide monthly updates to the Director of Sales and Business Manager

Requirements

• Minimum one year in a customer service capacity
• Working knowledge of computers (Excel, Word, databases)
• Basic Mathematical skills
• Entry-level knowledge of restaurant and music hall operations, food preparation and restaurant reservation procedures
• Written and verbal communication skills
• Time management skills
• Ability to prioritize and organize
• Ability to work in a fast-paced, high volume environment

Qualifications

• High School Diploma (College Degree preferred)
• Minimum one year in a customer service capacity

Nice to Have

• College Degree

Skills

* Required skills

Benefits