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Upload Your ResumeAbout This Role
This role is accountable for the daily operations of a solo-person site, performing contracted office services including copy, courier, and mail services. It involves direct customer contact and ensuring efficient use of company resources.
Responsibilities
- Manage daily operations of a mail room, copy center, or scanning facility
- Operate office equipment including PCs, copiers, multifunction devices, imaging, and mail equipment
- Handle courier, reception, switchboard, shipping & receiving, and mail delivery/processing services
- Maintain daily routine functions such as creating/completing work orders and contractor monitoring
- Interact with contracted vendors, facility management, and occupants as needed
- Coordinate conference rooms and manage A/V equipment resources
- Collect and provide data to leadership and customers, including monthly reports
- Ensure financial responsibilities are met
- Maintain positive internal working relationships through professional communication
Requirements
- High school diploma or GED
- 1+ years of experience in a related field (B2B and/or technical)
- 1+ years of customer-facing work experience
- Demonstrated knowledge and understanding of technology
Qualifications
- High school or GED is required
- 1 year of experience in a related field (B2B and/or technical) and 1 year of customer-facing work experience
Skills
Problem Solving
*
Communication
*
Customer service
*
Imaging equipment
*
PC
*
Copiers
*
Multifunction devices
*
Mail equipment
*
* Required skills
Benefits
Dental Insurance
Medical Insurance
Flexible Spending Account (FSA)
Life Insurance
Paid Holidays
Paid Vacation Time
Tuition Assistance Programs
Disability Insurance
Health Savings Account (HSA)
Retirement & Savings Plan (401K)
About Ricoh USA, Inc.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. They empower digital workplaces by enabling individuals to work smarter from any location and harness the power of in...
Technology
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