Field Representative I, Fulfillment

Ricoh USA, Inc. San Diego, CA
Full Time Entry Level 2+ years

Posted 2 weeks ago

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About This Role

This role provides essential operations functions within a fulfillment center, including operating high-volume printing equipment, managing shipping and receiving, handling mail, and maintaining copier equipment. The Field Representative I ensures smooth daily operations across various administrative and logistical tasks.

Responsibilities

  • Operate high volume printing equipment (segment 5) to produce large volume print jobs on previously calibrated machine
  • Perform associated copying tasks and binding/finishing work
  • Ship and receive product and supplies
  • Sort, distribute and handle incoming and outgoing mail/faxes, and apply necessary postage
  • Provide copier maintenance and/or repair of customer site equipment
  • Ensure convenience copiers are working properly, checking for quality via daily inspections and clearing paper jams
  • Maintain records for management reports and inventories of supplies needed
  • Distribute office supplies, fax transmissions and mail to company personnel and/or designated drop-off points
  • Calculate charges for jobs performed and maintain billing logs
  • Respond to and coordinate all service calls required by customer
  • Deliver completed jobs to pre-determined customer locations within and outside of the site
  • Maintain daily meter and service logs

Requirements

  • High school diploma or GED
  • 2-3 years of related work experience
  • Valid driver's license and minimum levels of auto insurance
  • Ability to learn complex production and/or communication systems

Qualifications

  • High school diploma or GED
  • 2-3 years of related work experience, preferably in a high production, mechanically sophisticated print environment.

Nice to Have

  • Related copy job experience in a high production, mechanically sophisticated print environment
  • Working knowledge of copier and other related equipment and repair
  • Basic electronics knowledge

Skills

calculator * Fax machine * PC * Scales * Shrink Wrap machine * Tape Machine * Paper cutter * Hole driller * Bindery equipment * Jogger * Stackers * Electric stapler * Copier equipment * Postage meter *

* Required skills

Benefits

Dental Insurance
Paid Holidays
Tuition assistance
Flexible Spending Account (FSA)
Life Insurance
401(k)
Medical Insurance
Paid Vacation Time
Disability Insurance
Health Savings Account (HSA)

About Ricoh USA, Inc.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. They empower digital workplaces by enabling individuals to work smarter from any location and harness the power of in...

Technology
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