Multi Site Customer Service Coordinator
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!
Responsibilities
- Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights
- Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers
- Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements
- Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service
Requirements
- High school diploma with at least 12 months of relevant work experience
- Flexibility and adaptability to meet the demands of a dynamic work environment
- Ability to travel between customer locations within a 40-50 mile radius
- Data-driven and innovative approach
- Excellent communication abilities and a customer-centric mindset
Qualifications
- High school diploma
- At least 12 months of relevant work experience, prior experience in customer service or related fields
Nice to Have
- Additional education beyond high school
- Proficiency in the Microsoft Office suite and other computer operations
- Demonstrated prior experience in customer service or related fields
- Commitment to personal growth and accountability through ongoing education and development opportunities
Skills
* Required skills
Benefits
About Ricoh USA, Inc.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. They empower digital workplaces by enabling individuals to work smarter from any location and harness the power of in...