Multi Site Customer Service Coordinator

About This Role

This role will support daily operations, implement new customer services, and foster a customer-centric environment within an assigned geographical area. The coordinator will ensure exceptional service delivery while contributing to transformative change.

Responsibilities

• Collaborate with management to enhance operational processes and drive continuous improvement through data-driven insights
• Assist in the seamless implementation of new customer accounts and service expansions
• Embody a service-oriented approach that prioritizes the customer, remaining open-minded and authentic
• Be adaptable and accountable, embracing challenges and taking ownership of delivering exceptional service

Requirements

• High school diploma
• At least 12 months of relevant work experience
• Flexibility and adaptability to dynamic work environments
• Ability to travel between customer locations within a 40-50 mile radius
• Data-driven and innovative approach
• Excellent communication abilities
• Customer-centric mindset

Qualifications

• High school diploma
• At least 12 months of relevant work experience

Nice to Have

• Additional education beyond high school
• Proficiency in Microsoft Office suite and other computer operations
• Prior experience in customer service or related fields

Skills

* Required skills

Benefits