Workplace Experience Coordinator
Posted 1 week ago
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Upload Your ResumeAbout This Role
This role delivers a professional, polished front‑of‑house experience at a global headquarters, managing conference room scheduling, supporting executive and HR events, and handling day‑to‑day administrative operations. The coordinator provides white‑glove, client‑facing support to senior leaders, internal teams, and visitors.
Responsibilities
- Manage conference room scheduling (calendar coordination, conflict resolution, room readiness)
- Coordinate catering and hospitality services; ensure accurate headcounts, dietary notes, setup, and teardown
- Execute room setups (moving chairs/tables, AV checks, signage, materials)
- Support C‑suite and HR events (board meetings, interviews, town halls, training sessions)
- Provide on‑site white‑glove service for executives and VIP guests
- Serve as a professional, client‑facing point of contact for employees, guests, and vendors
- Partner with Administrative/Executive Assistants to align calendars, priorities, and meeting logistics
- Maintain a clean, orderly, and professional workplace experience across shared spaces
- Assist with document preparation, guest lists, visitor badges, and reception overflow as needed
- Process service requests for office supplies and facility needs; track and escalate issues promptly
- Collaborate with IT/AV, Facilities, Security, and HR to ensure seamless event and meeting execution
- Support the Director and provide executive support to CEO/CFO as directed
- Communicate proactively on schedules, changes, and service standards
Requirements
- 1-3 years of experience in office services, administrative coordination, conference services, hospitality, or event coordination
- Demonstrated white‑glove service mindset with polished, professional communication
- Strong organizational skills with high attention to detail and follow‑through
- Comfortable with light physical tasks (e.g., moving chairs/tables for room setups)
- Proficient with Outlook/Office 365 (calendars, email, Excel/Word)
- Basic AV familiarity
- Ability to maintain discretion and professionalism with executives and sensitive information
Qualifications
- 1-3 years of experience in office services, administrative coordination, conference services, hospitality, or event coordination (corporate preferred)
Nice to Have
- Experience supporting global headquarters or high‑visibility corporate environments
- Hospitality/customer service experience in a corporate context
- Professional Presence & Poise
- Customer Focus
- Planning & Prioritization
- Collaboration
- Problem Solving
- Reliability
Skills
* Required skills
Benefits
About RICOH COLOMBIA
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. They empower digital workplaces by enabling individuals to work smarter from any location and harness the power of in...