Site Coordinator

About This Role

Accountable for the daily operations of a solo-person site, performing contracted office services including copy, courier, managed print, hospitality, imaging, and mail services.

Responsibilities

• Manage daily operations of a mail room, copy center, or scanning facility
• Operate office equipment including PCs, copiers, multifunction devices, imaging, and mail equipment
• Perform courier services, reception, switchboard operations, and shipping & receiving as needed
• Interact formally with customers on a daily basis
• Implement and manage RICOH Service Excellence programs
• Utilize equipment/software efficiently to achieve service level agreements
• Maintain daily routine functions such as creating work orders, monitoring contractors, and reporting facility issues
• Coordinate conference rooms and A/V equipment
• Collect and provide data to leadership and customers, including monthly reports

Requirements

• High school diploma or GED
• 1+ years of experience in a related field (B2B and/or technical)
• 1+ years of customer-facing work experience
• Demonstrated understanding of technology
• Basic customer service skills
• Basic technical aptitude
• Basic written and verbal communication skills

Qualifications

• High school diploma or GED
• 1+ years of experience in a related field (B2B and/or technical) and 1+ years of customer-facing work experience.

Skills

* Required skills

Benefits