Shift Lead

About This Role

As a Shift Lead, you will supervise store Crew Members, manage store operations including opening and closing, and assist with cash handling to ensure smooth and efficient service at Wings Over.

Responsibilities

• Work side by side with the team by frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors
• Supervise with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over
• Demonstrate knowledge of and train others on core products, processes, and FOH/BOH workstations
• Coach Crew Members on core products, processes, and FOH/BOH workstations
• Identify and communicate appropriate responsibilities and duties to store Crew Members to ensure smooth flow of operations
• Anticipate obstacles and take action to prevent or minimize their impact
• Keep all workstations clean and organized and coach team to do the same
• Follow health, safety, and sanitation guidelines for all products
• Assist with checking cash drawers and preparing bank deposits
• Contribute as needed to wider Wings Over efforts to achieve store goals and sales growth

Requirements

• Legal US work authorization

Qualifications

• At least one (1) year of store-level supervisor experience in food/hospitality preferred

Nice to Have

• At least one (1) year of store-level supervisor experience in food/hospitality

Benefits

Certifications