Senior Certified Pharmacy Technician

About This Role

Assist pharmacists in providing pharmacy services to customers, ensuring accurate prescription fulfillment and an excellent customer experience, while adhering to all state, federal, and company regulations.

Responsibilities

• Engage customers and patients, offering assistance with products and services and resolving issues to ensure a positive experience
• Model and share customer service best practices with team members to deliver a distinctive and delightful experience
• Assist in the practice of pharmacy under direct pharmacist supervision, following all state, federal, and company policy
• Utilize pharmacy systems to accurately enter patient and drug information and process prescriptions
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying accuracy, and checking for interactions
• Assist pharmacists in scheduling and maintaining workflow within the pharmacy department
• Promptly report prescription errors to the pharmacist on duty and follow quality improvement procedures
• Adhere strictly to Good Faith Dispensing policies during all prescription dispensing activities
• Register sales on assigned cash register, collect and handle cash as required, and assist customers in locating products
• Handle telephone calls that do not require a pharmacist's personal attention, including calls to physicians
• Process manual claims for third-party program prescription services in a timely manner
• Assist with inventory management activities such as ordering, unpacking, checking, and storing pharmaceuticals
• Assist in administering clinical services including collecting blood/urine samples and coordinating services with healthcare providers
• Assist Pharmacy Manager and Staff Pharmacist in developing relationships with the local medical community
• Ensure the Pharmacy Department is stocked, clean, neat, and orderly in appearance and condition

Requirements

• PTCB or ExCPT certification (except in Puerto Rico)
• One year of work experience as a pharmacy technician in a retail or hospital setting
• Fluent in reading, writing, and speaking English (except in Puerto Rico)
• Willingness to work flexible schedule, including evening and weekend hours
• Willingness to obtain active immunization certification within 90 days of hire (except in specific locations)

Qualifications

• One year of work experience as a pharmacy technician in a retail or hospital setting.

Nice to Have

• Prior work experience with Walgreens
• Good math skills (counting, measuring and weighing medications)
• Basic level PC skills
• Knowledge of store inventory control

Certifications