Security Crew

About This Role

Join the Security Crew at Toyota Music Factory to ensure the safety, security, and comfort of guests, artists, and staff during live entertainment events. This role involves patrolling, access control, and proactive issue resolution in a high-energy environment.

Responsibilities

• Maintain a visible presence throughout the venue to ensure the safety, security, and comfort of guests and staff
• Monitor and control access points, authorizing the entry and exit of guests, employees, and authorized personnel
• Patrol venue grounds to prevent and identify safety concerns, unauthorized access, or suspicious activity
• Screen individuals and belongings using detection equipment to prevent prohibited items from entering restricted areas
• Respond proactively and professionally to potential issues, de-escalating situations when necessary
• Document daily activities and incidents, including safety concerns, property damage, or unusual occurrences
• Protect venue property and assist in maintaining an orderly, welcoming environment
• Support the venue’s CARE sustainability initiatives
• Collaborate with team members during post-event venue close, including collecting recyclables, restoring guest areas, and properly storing event equipment

Requirements

• Level 2 Security License (must be obtained within 30 days of hire)
• High school diploma or equivalent experience
• Knowledge of security operations, safety practices, and enforcement procedures in a public venue environment
• Ability to remain professional in appearance and conduct
• Strong verbal, written, and interpersonal communication skills
• Excellent judgment with tact and diplomacy in guest-facing situations
• Team-oriented mindset
• Physical ability to meet job demands including constant walking, stair climbing, lifting/carrying 25 lbs+, sitting/standing for extended periods

Qualifications

• High school diploma or equivalent experience required
• Previous security or law enforcement experience preferred.

Nice to Have

• Previous security or law enforcement experience