Sales Floor Assistant

JCPenney Fort Smith, AR $13 - $16
Full Time Entry Level

Posted 3 weeks ago

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About This Role

This role is responsible for driving sales growth and exceptional customer service by leading associates, maintaining merchandise standards, and executing sales-building programs in a retail environment.

Responsibilities

  • Model and ensure outstanding customer service, resolving issues and demonstrating WORTH behaviors
  • Partner with Merchandise Supervisor to plan and execute merchandise placement
  • Contribute to merchandise receipt and reverse logistics processes
  • Assist with inventory processes including cycle counts, RFID scans, and stockroom organization
  • Execute SET processes, floor moves, and visual detailing based on company guidance
  • Identify sell-through opportunities and remerchandise the sales floor to increase sales rate
  • Maintain fitting room and sales floor recovery processes for a clean and organized store
  • Contribute to Omnichannel processes (jcp.com orders, BOPIS, SFS) as needed
  • Assist with Merchandise Transfer Out (MTO), Return to Vendor, and Defective MTO (DMTO) activities
  • Support company shrink and safety initiatives and meet performance standards

Benefits

Dental Insurance
401(k) with company match
Vision Insurance
Paid vacation
Term Life Insurance
Paid Holidays
Medical Insurance
Associate discount on JCPenney merchandise

About JCPenney

JCPenney is a shopping destination for diverse, working American families, offering fashion, apparel, home, beauty, and jewelry from national and private brands, along with personal services.

Retail
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