Sales Development Representative (SDR)

About This Role

Serve as the initial point of contact for inbound leads, qualifying them based on defined criteria and ensuring a smooth handoff to the sales team, thereby playing a critical role in MTN's revenue generation.

Responsibilities

• Act as the first point of contact for inbound leads from marketing campaigns, website forms, events, referrals, and partner sources
• Pre-qualify leads based on defined criteria (ICP fit, use case, urgency, buying intent)
• Conduct initial outreach via email, phone, and LinkedIn to assess interest and readiness
• Schedule qualified meetings and demos for the sales team
• Own lead intake and management within HubSpot
• Ensure leads are properly assigned, routed, and tracked based on territory, segment, or sales rules
• Maintain accurate lead and contact records, notes, and activity history
• Execute structured outreach sequences in HubSpot, including email, call, and task-based follow-ups
• Customize messaging based on lead source, industry, and use case
• Partner closely with demand generation, sales, and marketing teams to provide feedback on lead quality and campaign performance

Requirements

• Bachelor’s degree or equivalent professional experience
• 1–3 years of experience in Sales Development, Business Development, or inside sales role (B2B preferred)
• Hands-on experience using HubSpot or a comparable CRM
• Strong written and verbal communication skills
• Comfort speaking with technical or enterprise-level prospects
• Highly organized, detail-oriented, and responsive
• Ability to manage multiple leads and priorities simultaneously
• Coachable mindset with a strong desire to grow within sales or revenue operations

Qualifications

• Bachelor’s degree or equivalent professional experience
• 1–3 years of experience in a Sales Development, Business Development, or inside sales role (B2B preferred)

Nice to Have

• Experience in connectivity, telecommunications, SaaS, or technical industries

Skills

* Required skills

Benefits