Retail Cashier & Sales Floor Support

About This Role

As a Nordstrom Rack team member, you will provide exceptional customer service in a fast-paced environment, assisting with sales, cashier duties, stock, and fulfillment, ensuring a seamless shopping experience for customers.

Responsibilities

• Create a smooth fitting room experience by greeting customers and assisting them with fitting rooms, then sorting and returning clothing to the floor
• Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day
• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide resolutions in a timely and effective manner
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer’s orders following quality, packing and shipping standards

Requirements

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
• Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE)
• Ability to work a flexible schedule based on business needs

Benefits