PT Sales Associate

About This Role

Engage with customers, achieve sales goals, and provide exceptional service in a retail environment while demonstrating product knowledge for a fast-growing furniture company dedicated to sustainable and adaptable products.

Responsibilities

• Actively engage with customers using Lovesac selling techniques
• Achieve personal sales goals and key performance indicators
• Provide attentive service to all customers and build customer loyalty
• Demonstrate strong product knowledge and effectively demo, assist, and educate customers
• Guide customers from first interest to purchase, focusing on managing quotes, closing sales, and maintaining relationships
• Conduct customer outreach using company-provided tools and communication methods
• Quickly identify and resolve customer issues, ensuring a positive shopping experience
• Maintain a welcoming and visually appealing store by following visual merchandising standards
• Oversee store operations including opening & closing, inventory, exchanges, marketing, and promotions
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations

Requirements

• 18 years of age or older
• High-School Diploma or equivalent
• Minimum of 1 year of experience in a retail or customer service role
• Able to work flexible hours including evenings, weekends and holidays
• Able to effectively utilize technology for sales and customer support
• Able to support Lovesac's omni-channel customer experience
• Able to move objects up to 75 pounds and assemble furniture

Qualifications

• High-School Diploma or equivalent
• Minimum of 1 year of experience in a retail or customer service role

Benefits