Store Manager

About This Role

The Lovesac Store Manager cultivates a welcoming in-store environment, assisting customers in designing products to match their style and space. This role involves building and developing a high-performing team focused on customer experience and sales goals.

Responsibilities

• Build and develop a high performing team of Associates within a people first culture
• Recruit, hire, mentor and develop a team of Associates to achieve results
• Lead, coach and inspire your team to achieve their goals utilizing Lovesac's selling process and methods
• Guide customers from first interest through to a completed transaction, managing quotes and closing sales
• Role model and ensure your team has in-depth knowledge of Lovesac products, services, and design features
• Nurture long-term relationships and build brand loyalty and repeat business
• Ensure the store is visually appealing and aligned with brand standards to attract and engage customers
• Manage store operations and tasks including opening & closing, scheduling, inventory, and point of sale transactions
• Champion company policies and operational procedures to maintain consistency and safety
• Analyze data to drive team behaviors that deliver against goals and key performance indicators
• Drive the store P&L with an understanding in business and financial concepts to drive profitability

Requirements

• 18 years of age or older
• High-School Diploma or equivalent
• Minimum of 2 years of management experience in a retail environment
• Able to work flexible hours including evenings, weekends and holidays
• Able to effectively utilize technology for sales and customer support and internal CRM systems
• Ability to lift and move objects up to 75 pounds and assemble furniture

Qualifications

• High-School Diploma or equivalent
• 2+ years of management experience in a retail environment

Skills

* Required skills

Benefits