PT Sales Associate

About This Role

As a Lovesac Sales Associate, you will engage with customers, use Lovesac selling techniques, and help customers design products to fit their style and space. You will also manage quotes, close sales, and maintain customer relationships.

Responsibilities

• Actively engage with customers using Lovesac selling techniques
• Achieve personal sales goals and key performance indicators
• Provide attentive service to all customers and build customer loyalty
• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers
• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships
• Conduct customer outreach using company provided tools and communication methods
• Quickly identify and resolve customer issues, ensuring a positive shopping experience
• Maintain a welcoming and visually appealing store by following visual merchandising standards
• Oversee store operations including opening & closing the store, inventory, exchanges, marketing, and promotions
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations

Requirements

• 18 years of age or older
• High-School Diploma or equivalent
• Minimum of 1 year of experience in a retail or customer service role
• Able to work flexible hours including evenings, weekends and holidays
• Able to effectively utilize technology for sales and customer support
• Able to support Lovesac's omni-channel customer experience
• Ability to travel to local stores, third-party vendors and for occasional meetings
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, sensitive business and customer data
• Effective communication skills and ability to manage conflict
• Able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor

Qualifications

• High-School Diploma or equivalent
• Minimum of 1 year of experience in a retail or customer service role

Skills

* Required skills

Benefits