Product & Digital Business Implement Manager II

Remote
First Citizens Bank $88,650 - $130,000
Full Time Mid Level 2+ years

Posted 1 month ago Expired

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About This Role

This role is responsible for executing product and digital business implementation initiatives within the Digital Enterprise Operations organization, leveraging change management and instructional design to commercialize new features and enhancements.

Responsibilities

  • Review platform roadmaps to identify and assess new features and enhancements which require commercialization
  • Collaborate with product managers to ensure full understanding of the scope of new features and enhancements
  • Identify segments and stakeholders impacted by new features or enhancements
  • Identify the communication channels to utilize based on the size of the initiative and the segments and stakeholders involved
  • Coordinate with marketing and sales enablement partners on communication strategies as needed
  • Collaborate with sales enablement partners to create collateral in support of new features and enhancements
  • Execute on delivery of commercialization activities through the defined channels
  • Manage to agreed upon OKRs and provide regular progress reporting

Requirements

  • Strategic thinking
  • Digital transformation expertise
  • Product implementation methodologies
  • Change management and organizational adoption
  • Business process analysis
  • Data analytics and performance measurement
  • Risk management awareness
  • Agile and waterfall methodologies
  • Team collaboration

Qualifications

  • Bachelor's Degree
  • 2 years of experience with a Bachelor's Degree OR 6 years of experience with a High School Diploma or GED

Skills

Risk Management * Waterfall * Agile * Strategic Thinking * Change management * Data analytics * Digital transformation * Product implementation methodologies * Organizational adoption * Business process analysis * Performance measurement * Team collaboration *

* Required skills

Benefits

Competitive benefits program

About First Citizens Bank

First Citizens Bank's Enterprise Digital Team is an enterprise-wide organization that enables FCB's business strategy by producing the vision and execution of the bank's engagement of clients and associates across their digital journey, from onboarding to servicing.

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