Optometric Technician

About This Role

The Optometric Technician works directly with doctors to provide comprehensive patient care, including pre-testing, post-exam duties, and specialty testing, while maintaining appointment schedules to ensure a professional and pleasant patient experience.

Responsibilities

• Perform preliminary evaluation of patients prior to exam by the Optometrist, including dilation, topicals, diagnostic medications, and Optomap
• Conduct verbal interviews with patients to determine medical issues and reasons for their visit, communicating findings to the Optometrist
• Enter patient information accurately into Electronic Health Records (EEHR)
• Assist Optometrists in providing timely and effective patient care, adhering closely to the appointment schedule
• Instruct patients on medical care as prescribed by the doctor’s treatment plan and schedule follow-up appointments
• Discuss Lasik options with patients and identify those interested by reviewing patient information forms
• Schedule referral appointments with Ophthalmologists and other specialists, completing necessary paperwork
• Record and maintain patient records in compliance with company, federal, and state HIPAA policies
• Respond to patient telephone inquiries regarding medication, treatment, and problems, referring to the Optometrist as needed
• Complete proper coding of procedures for payment collection

Requirements

• High School or GED qualification
• Entry level PC skills including MC Office, Windows, and Word Processing
• Demonstrated ability to work successfully in a team environment
• Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients

Qualifications

• High School or GED qualification

Nice to Have

• Experience evaluating patients for eye exams and dispensing eye exam medications
• Familiarity with medical terms associated with eye treatment
• Experience maintaining patient records and files per HIPAA regulations
• Industry certification (CPO, CPOA, CPOT)

Skills

* Required skills