Optometric Technician

About This Role

An Optometric Technician collaborates with doctors to manage patient care, perform pre-testing, and conduct post-exam duties, ensuring a professional and pleasant patient experience.

Responsibilities

• Perform preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap
• Conduct verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment
• Enter patient information in Electronic Health Records (EEHR)
• Assist ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible
• Instruct patients on medical care as prescribed by the doctor’s treatment plan and schedule follow up appointments as needed
• Discuss Lasik with patients and identify patients interested in Lasik by reviewing patient information forms
• Schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork
• Record and maintain patient records / files in compliance with company, federal, and state policies (HIPAA)
• Respond to patient’s telephone inquiries regarding medication, treatment, problems referring to the OD as necessary
• Complete proper coding of procedures for payment collection

Requirements

• High School Diploma or GED
• Entry level PC skills including MS Office, Windows, and Word Processing
• Demonstrated ability to work successfully in a team environment
• Excellent verbal and written communication skills

Qualifications

• High School or GED qualification

Nice to Have

• Experience evaluating patients for eye exams and dispensing eye exam medications
• Familiarity with medical terms associated with eye treatment
• Experience maintaining patient records/files per HIPAA regulations
• Industry certification (CPO, CPOA, CPOT)

Skills

* Required skills