Optometric Technician

About This Role

This role involves working closely with optometric doctors to provide comprehensive patient care, including pre-testing, post-exam duties, specialty testing, and managing appointment schedules to ensure a professional and pleasant patient experience.

Responsibilities

• Perform preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap
• Conduct verbal interviews with patients to determine medical issues and reasons for their visit for communication to OD
• Enter patient information into Electronic Health Records (EEHR)
• Assist ODs to care for patients in a timely, effective manner, maintaining appointment schedules
• Instruct patients on medical care as prescribed by the doctor’s treatment plan and schedule follow up appointments
• Discuss Lasik with patients and identify those interested in Lasik by reviewing patient information forms
• Record and maintain patient records/files in compliance with company, federal, and state policies (HIPAA)
• Respond to patient’s telephone inquiries regarding medication, treatment, problems, referring to the OD as necessary
• Complete proper coding of procedures for payment collection
• Perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera) as required
• Perform contact lens insertion and removal classes (I&R) and manage contact lens trial inventory
• Make recommendations for efficiencies, processes, etc., to deliver quality, cost savings, and / or profitability improvements

Requirements

• High School or GED qualification
• Entry level PC skills including MC Office, Windows, and Word Processing
• Demonstrated ability to work successfully in a team environment
• Excellent verbal and written communication skills to collaborate with co-workers and patients

Qualifications

• High School or GED qualification

Nice to Have

• Experience evaluating patients for eye exams and dispensing eye exam medications
• Familiarity with medical terms associated with eye treatment
• Experience maintaining patients’ records/files per HIPAA regulations
• Industry certification (CPO, CPOA, CPOT)

Skills

* Required skills