Omnichannel Associate
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role contributes to profitable sales growth by executing Enterprise Fulfillment and jcp.com strategies, including customer service and sales, fulfillment, online operations, and general store operations. This position primarily focuses on assisting customers, processing online orders, and maintaining stock.
Responsibilities
- Greet and assist customers in finding products, delivering outstanding customer service.
- Monitor Enterprise Fulfillment systems, pick merchandise orders, and acknowledge completion in the system.
- Accurately pack orders in accordance with packaging requirements and timelines.
- Complete all Ship from Store and Buy Online Pickup in Store activities in a timely manner.
- Research jcp.com order shortages/overages and complete shipment check-in.
- Process jcp.com order binning and system reporting to complete online processes.
- Assist with overall organization and maintenance of jcp.com stock area.
- Process jcp.com order deliver and return transactions on the register.
- Partner with Merchandise Associates/Assistants to replenish store products from inventory.
- Participate in the annual inventory process.
Requirements
- Minimum 1-2 years work experience
- HS degree or equivalent
Qualifications
- HS degree or equivalent is required. Bachelor degree or equivalent work experience preferred.
- Minimum 1-2 years work experience
Nice to Have
- Bachelor degree
Benefits
About JCPenney
JCPenney is a shopping destination for diverse, working American families, offering fashion, apparel, home, beauty, and jewelry from national and private brands, along with personal services.