Omnichannel Associate

About This Role

This role contributes to profitable sales growth by handling Enterprise Fulfillment and jcp.com activities, including customer service, order processing, and general operations in a retail environment.

Responsibilities

• Greet and assist customers in finding products and deliver outstanding customer service
• Actively promote company products and services and partner with team members effectively
• Monitor Enterprise Fulfillment systems, pick and pack merchandise orders, and acknowledge completion
• Complete all Ship from Store and Buy Online Pickup in Store activities in a timely manner
• Research jcp.com order shortages/overages and complete shipment check-in
• Complete order binning and system reporting for jcp.com processes
• Assist with overall organization and maintenance of jcp.com stock area
• Process jcp.com order delivery and return transactions on the register
• Replenish store products from inventory and participate in annual inventory process
• Consistently meet established performance standards including shrink, safety, Omnichannel, and productivity

Requirements

• Minimum 1-2 years of work experience
• HS degree or equivalent

Qualifications

• Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
• Minimum 1-2 years of general work experience

Nice to Have

• Bachelor degree or equivalent work experience

Benefits