Omnichannel Associate
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role is responsible for driving profitable sales growth by managing Enterprise Fulfillment and jcp.com operations, ensuring excellent customer service and efficient order processing. The Omnichannel Associate will assist customers, fulfill online orders, and maintain the jcp.com stock area.
Responsibilities
- Greet and assist customers, delivering outstanding customer service
- Monitor Enterprise Fulfillment systems, pick and pack merchandise orders accurately and timely
- Complete all Ship from Store and Buy Online Pickup in Store activities in a timely manner
- Research jcp.com order shortages/overages and complete shipment check-in
- Process jcp.com order delivery and return transactions on the register
- Partner with Merchandise Associates/Assistants to replenish store products from inventory
- Participate in annual inventory process
- Consistently meet established performance standards for shrink, safety, omnichannel, customer service, profit, productivity, and attendance
Requirements
- Minimum 1-2 years work experience
- HS degree or equivalent
Qualifications
- HS degree or equivalent is required, Bachelor degree or equivalent work experience preferred
- Minimum 1-2 years work experience
Nice to Have
- Bachelor degree or equivalent work experience
Benefits
About JCPenney
JCPenney is a shopping destination for diverse, working American families, offering fashion, apparel, home, beauty, and jewelry from national and private brands, along with personal services.