Omnichannel Associate
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This Omnichannel Associate role contributes to profitable sales growth by executing various activities related to Enterprise Fulfillment and jcp.com operations, including customer service, order fulfillment, and general store operations.
Responsibilities
- Greet and assist customers, delivering outstanding customer service
- Actively listen to customer issues to resolve problems
- Monitor Enterprise Fulfillment systems and pick merchandise orders
- Accurately pack orders in accordance with requirements and timelines
- Complete Ship from Store and Buy Online Pickup in Store activities in a timely manner
- Research jcp.com order shortages/overages and complete shipment check-in
- Complete order binning and system reporting for jcp.com processes
- Assist with overall organization and maintenance of jcp.com stock area
- Process jcp.com order deliver and return transactions on the register
- Replenish store products from inventory and participate in annual inventory process
Requirements
- Minimum 1-2 years work experience
- HS degree or equivalent
Qualifications
- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
- Minimum 1-2 years of work experience
Nice to Have
- Bachelor's degree or equivalent work experience
Benefits
About JCPenney
JCPenney is a shopping destination for diverse, working American families, offering fashion, apparel, home, beauty, and jewelry from national and private brands, along with personal services.