LATAM Trainer

About This Role

The LATAM Trainer will lead onboarding sessions, provide actionable feedback, and work closely with the L&D team to enhance training methods for new Executive Assistants and Recruiting Coordinators. This role focuses on scaling learning using AI and fostering growth in new hires.

Responsibilities

• Lead Training & Coaching: Help new talent ramp with confidence through sessions, role plays, simulations, feedback loops, and 1:1 coaching.
• Develop & Improve Learning Materials: Build, update, and simplify curricula, resources, exercises, rubrics, playbooks, and documentation.
• Operate and Drive the Training Process: Spot gaps, flag risks, and surface insights to improve readiness, quality, and the overall training journey.
• Partner Cross-Functionally: Collaborate with CSMs and Talent Acquisition on readiness updates, staffing decisions, and performance insights.
• Use AI & Training Tools Smartly: Leverage AI, automations, and LMS tools to accelerate feedback, streamline workflows, and scale training impact.

Requirements

• 2+ years of experience in training, facilitation, coaching, L&D, education, or instructional design
• C2 English proficiency (spoken + written)
• Experience using AI + automation tools for training/feedback (GPTs, automations, Zapier, etc.)
• LMS knowledge

Qualifications

• 2+ years of experience in training, facilitation, coaching, L&D, education, or instructional design

Skills

* Required skills

Benefits