Key Account Manager

About This Role

This Key Account Manager role focuses on driving revenue growth and customer engagement for Holographic Foils accounts within ITW Specialty Films. The position involves developing high-impact strategies, building strong customer relationships, and introducing new sales concepts to meet aggressive sales goals.

Responsibilities

• Builds and maintains strong relationships across functional departments beyond procurement within customer organizations, positioning ITW as a key strategic partner
• Proactively identifies, qualifies, and prioritizes business opportunities to build and manage a high-potential sales pipeline for accounts
• Leverage customer insights and market trends to uncover needs and challenges, transforming these into customized value propositions
• Develops and implements strategic account plans aligned with customer needs and ITW SF’s accelerated growth and innovation objectives
• Meet or exceed aggressive sales goals by expanding ITW’s share within existing accounts and capturing new business opportunities
• Introduces new sales concepts and solutions to customers, handles technical application questions/issues, and provides an analytic approach to solving customer problems
• Collaborates closely with Operations, Marketing, R&D, and Customer Service teams to ensure effective delivery, pricing, and support
• Accurately and completely prepare proposals, quotes and related documentation while collaborating with Global Sales Manager
• Manages assigned accounts by preparing Sales Pipeline information, account outlooks, plans, detailed ROCs, and regularly calling all accounts
• Travels regularly to assigned accounts to interface with customers to analyze their individual requirements and to present new opportunities
• Participates in trade shows, training, and industry events to expand product knowledge, enhance skills, and support ITW’s continuous improvement initiatives

Requirements

• Bachelor’s degree in Business, Marketing, Engineering, or equivalent
• 5-7 years of progressive valued add sales experience of premium product line
• Demonstrated success in building strategic account plans and sales funnel management
• Exceptional value based selling skills and the ability to influence multi-level decision-makers
• Excellent communications skills in both a written and oral format with MS Office, presentation software and contact management software expertise
• Cultural awareness and adaptability to support working with international teams
• Fluent in English

Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or equivalent
• 5-7 years of progressive valued add sales experience of premium product line, business development experience is a plus

Nice to Have

• Business development experience
• Preferred experience in industrial technical sales, chemistry related coatings or laminates, and/or direct from manufacturer products or equivalent industrial experience
• Ability to communicate in German and French

Skills

* Required skills

Benefits