In Seat Server

About This Role

This role is responsible for providing exceptional guest service as an In-Seat Server at the Hollywood Casino Amphitheater, working cooperatively within Clubs, Suites, or In-Seat environments. The server will handle food and beverage service to guests, ensuring a high level of customer satisfaction.

Responsibilities

• Interact with guests to ensure satisfaction
• Provide personal service and attention to detail
• Serve food, soda, water, wine, draft beer, and bottled beer
• Work as a team with fellow associates and other service departments
• Support service staff by clearing/cleaning tables and running food
• Perform opening, closing, and side work duties as assigned
• Be knowledgeable of other food, beverage and retail outlets within the stadium

Requirements

• Must be at least 18 years of age
• Ability to interact with co-workers and guests
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Ability to multi-task in a fast-paced environment
• Ability to read, speak and write English Language
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
• Ability to work all Sporting Park events, including extended hours, nights, weekends, and holidays
• Sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• 2-3 years working in a fast paced high-end club or restaurant

Qualifications

• 2-3 years working in a fast paced high-end club or restaurant