Host/Server Assistant

Full Time Entry Level

Posted 3 weeks ago

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About This Role

Join the Outback Steakhouse team as a Host/Server Assistant to greet guests, manage seating, and ensure an excellent dining experience. This role focuses on providing friendly, prompt, and attentive service while supporting the restaurant's operational flow.

Responsibilities

  • Make a memorable first and last impression on guests
  • Greet incoming and departing Guests in a welcoming manner
  • Seat guests in the dining and bar areas, ensuring a smooth handoff to service staff
  • Coordinate the wait and seat Guests with a sense of urgency
  • Maintain a positive attitude and engage in genuine conversations with Guests
  • Possess general knowledge of the food and drink menu to recommend and upsell products
  • Answer phones promptly and professionally, directing calls as needed
  • Assist throughout the restaurant by bussing tables, delivering food and bar beverages
  • Ensure every opportunity to provide excellent customer service is completed
  • Lead the lobby experience for each Guest, adhering to Outback hospitality standards
  • Commit to safe food handling, cleanliness, safety, and sanitation standards

Requirements

  • Ability to lift and/or move up to 30 lbs.
  • Ability to work in hot and cold environments
  • Ability to walk, stand, or bend for long periods of time while performing essential job duties

Benefits

Health Insurance
Life Insurance
Dental Insurance
PTO
Closed Thanksgiving & Christmas Day
Vision Insurance
Meal Comp Benefits

Certifications

Responsible Beverage Service Certifications (for California-based positions, can be completed during training) (Required)

About Out West Restaurant Group

Out West Restaurant Group is the largest franchisee of Outback Steakhouse, an Australian themed restaurant committed to providing exceptional experiences for both guests and employees.

Hospitality
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