Host/Server Assistant

About This Role

Join the Outback Steakhouse team as a Host/Server Assistant to greet guests, manage seating, and ensure an excellent dining experience. This role focuses on providing friendly, prompt, and attentive service while supporting the restaurant's operational flow.

Responsibilities

• Make a memorable first and last impression on guests
• Greet incoming and departing Guests in a welcoming manner
• Seat guests in the dining and bar areas, ensuring a smooth handoff to service staff
• Coordinate the wait and seat Guests with a sense of urgency
• Maintain a positive attitude and engage in genuine conversations with Guests
• Possess general knowledge of the food and drink menu to recommend and upsell products
• Answer phones promptly and professionally, directing calls as needed
• Assist throughout the restaurant by bussing tables, delivering food and bar beverages
• Ensure every opportunity to provide excellent customer service is completed
• Lead the lobby experience for each Guest, adhering to Outback hospitality standards
• Commit to safe food handling, cleanliness, safety, and sanitation standards

Requirements

• Ability to lift and/or move up to 30 lbs.
• Ability to work in hot and cold environments
• Ability to walk, stand, or bend for long periods of time while performing essential job duties

Benefits

Certifications