General Manager of Food & Beverage

About This Role

This role directs all Food & Beverage activities for designated facilities, balancing financial, strategic, and service goals. The General Manager maintains effective client contact and provides operational leadership within the F&B division.

Responsibilities

• Review, approve, and monitor budgets, making recommendations for adjustments and alterations
• Analyze information such as daily food sales, patron attendance, and labor costs to maintain cost control
• Oversee Food and Beverage sales projections and budgets for assigned accounts and events
• Oversee event operations to ensure client satisfaction
• Develop and implement standards of operation to ensure the highest level of quality service
• Represent in new business development by identifying new clients, acquisitions, and negotiating contracts
• Direct the growth of assigned food and beverage accounts by marketing services
• Maintain cost and quality control standards and ensure compliance with health laws and internal regulations
• Direct the development and administration of operating and marketing financial plans and documents
• Provide for control of day-to-day operations, coordinating plans, programs, and events, and conducting post-event reviews
• Approve all contracts and agreements with suppliers, promoters, and tenants
• Oversee and advise Human Resources on staffing plans and necessary revisions
• Assure personnel administration and facility operations comply with applicable regulations
• Evaluate facility practices and recommend improvements for efficiency and safety
• Recruit, train, supervise, and evaluate administrative and supervisory staff
• Establish and maintain effective working relationships with tenants, employees, unions, and the public

Requirements

• Excellent communication and interpersonal skills and organizational ability
• Ability to work with and maintain highly confidential information
• Ability to foster a cooperative environment with broad variety of vested interest groups
• Demonstrated knowledge of principles and practices for managing entertainment or convention facilities
• Ability to anticipate problems and implement immediate corrective action
• Ability to perform effectively under pressure, meeting industry demands and timetables
• Considerable knowledge of event solicitation and presentation, public relations, advertising, media relations, and event planning
• Considerable knowledge of safety regulations and federal, state, or local laws
• Strong orientation towards hospitality/customer service
• Basic knowledge of facility operating standards, building maintenance, custodial, personnel, and office management
• Effective supervisory skills and ability to deal with human resource issues, conflict, and motivation
• Ability to manage a facility of same size and type
• Some knowledge of computers, including Spreadsheets and Word Processing, and standard office equipment

Qualifications

• Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields, or equivalent combination of education and experience
• Experience in contract negotiation, business law, purchasing procedures, and supervising personnel; experience in labor relations and union contracts, if applicable

Skills

* Required skills

Benefits