Future Expert and Educator - Heated Tobacco Product

About This Role

This role involves educating legal-age smokers and nicotine users about heated tobacco products as a smoke-free alternative to traditional smoking. The position focuses on building brand awareness through B2B retail education, consumer engagements, networking, and community outreach, aiming to drive conversion to smoke-free products.

Responsibilities

• Reach out to legal age smokers and nicotine users within the community to educate them on heated tobacco as an alternative to cigarettes.
• Conduct in-person sessions with legal age smokers and nicotine users, in-store and on base, to educate on heated tobacco and benefits of converting.
• Build relationships with key stakeholders through sales visits, facilitated training sessions, and other valuable touchpoints.
• Ask open-ended questions to understand habits and preferences regarding nicotine consumption.
• Comply with all regulations and outlined processes and procedures.
• Approach every interaction with legal age smokers and nicotine users with an exceptional standard of customer service.
• Age verify each legal age smoker and nicotine user for every interaction to confirm they are at least 21 years old.
• Coordinate informal informational sessions with retail associates, consumers, and networks to educate and influence new joiners.

Requirements

• Must be 24 years of age or older
• Military experience (veteran/dependent/spouse) with the ability to obtain clearance to work on base
• Ability to work 40 hours a week including days, evenings, weekends and holidays
• Commit to 6 month contract, for duration of project, with possibility of extending or moving to other roles
• Strong relationships in your community and understanding of legal age smokers and nicotine users
• Existing network of individuals who live, work, or shop on military installation

Nice to Have

• Retail sales and/or Customer Service experience
• Ability to adapt quickly to environment with legal age smokers and nicotine user while understanding their unique needs
• Clear and effective listener and communicator
• Ability to connect with others, building strong relationships by active listening and empathy
• Ability to influence through dynamic storytelling and relationship building
• Ability to coordinate informal informational sessions to educate and influence new joiners

Skills

* Required skills