Full-Time Assistant Store Manager

About This Role

This role involves supporting store management by supervising daily activities, ensuring overall performance, managing schedules, and developing operational plans while identifying training opportunities for the team.

Responsibilities

• Assist the direct leader with developing and implementing action plans to improve operating results
• Establish and communicate job responsibilities and performance expectations to direct reports
• Identify training and development opportunities for direct reports
• Understand company strategy and communicate core values to foster teamwork
• Monitor the competitive environment and inform the direct leader of necessary adjustments
• Provide product feedback to the direct leader, including new item recommendations
• Participate in the interviewing process for store personnel
• Communicate weekly information, team milestones, developments, and concerns
• Ensure store personnel adhere to inventory procedures, product handling guidelines, and cash control policies
• Ensure appropriate resolution of operational customer concerns in the direct leader’s absence
• Identify and rectify hazards, ensure proper ergonomics, and maintain store equipment
• Maintain store cleanliness standards and proper store signage
• Assist the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandise product neatly to maximize sales
• Ensure the quality and freshness of products and accuracy of product signage
• Assist the direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
• Supervise the day-to-day operations of the team, escalating issues as necessary
• Ensure direct reports complete assigned responsibilities to provide high customer service
• Comply with all established company policies and procedures, upholding data security

Requirements

• Must be 18 years of age or older
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication with direct reports
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide employee performance, and evaluate performance
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler
• Excellent verbal and written communication skills
• Ability to stay organized and multi-task with attention to detail

Qualifications

• High School Diploma or equivalent preferred
• A minimum of 3 years of progressive experience in a retail environment; prior management experience preferred

Skills

* Required skills

Benefits