Assistant Store Manager

About This Role

As an Assistant Store Manager, you will be the brand's first face for growing families, assisting customers with baby essentials and building customer loyalty. You will also lead the store team, foster a positive environment, and drive sales performance.

Responsibilities

• Execute workforce management to ensure customer focus on the sales floor
• Welcome customers and provide assistance with product styles, features, and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Model service standards and omnichannel experience while coaching others
• Analyze business and take action to improve results by communicating and driving Key Performance Indicators (KPIs)
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Requirements

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• A high school diploma or GED

Qualifications

• A high school diploma or GED
• Minimum of 1 year of retail or related management experience

Skills

* Required skills

Benefits