Food Service Manager

About This Role

This Food Service Manager position involves leading and managing dining operations, developing innovative dining solutions, and ensuring dining solutions meet customer needs and tastes. The role focuses on leadership, client relations, financial performance, productivity, and compliance within the food service environment.

Responsibilities

• Develop and implement dining solutions to meet customer needs and tastes
• Oversee and manage dining operations where customers order prepared foods from a menu
• Engage and develop team members to their fullest potential using Aramark's coaching model
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
• Identify client needs and communicate operational progress
• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
• Educate teams on key levers to improve margins
• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Supervise team regarding production, quality and control
• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations
• Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
• Plan, direct, and coordinate food service activities in order to deliver a finished product to the customer

Requirements

• 1+ year of experience
• 1+ year of experience in a management role
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments

Qualifications

• Bachelor's degree or equivalent experience preferred
• At least 1 year of experience and at least 1 year of experience in a management role