Fine Jewelry Merchandise Supervisor

About This Role

Supervise and engage a team of Fine Jewelry associates to deliver an exceptional shopping experience at JCPenney. Drive sales growth, maintain merchandise standards, and develop team members while adhering to performance standards.

Responsibilities

• Model and hold team accountable for outstanding customer service
• Maximize sales and service by ensuring staff scheduling appropriateness
• Drive planning and execution of events and credit card acquisition
• Drive profitable sales growth through supervising and engaging with associates
• Coach and develop team by modeling JCPenney's company values
• Provide direction and support to team for efficient merchandise flow to the floor
• Maintain stock levels and presentation standards
• Partner with store management team to source and hire store talent
• Actively participate in training and development of associates
• Consistently meet established performance standards including shrink, safety, Omnichannel, and attendance

Requirements

• Minimum of 2 years retail experience
• Bachelor's degree or equivalent work experience
• Ability to solve problems and make decisions that drive sales, profit, or customer service
• Ability to execute work efficiently and effectively
• Ability to inspire strong performance in self and others
• Ability to develop positive relationships and establish strong networks
• Ability to communicate effectively to a wide audience
• Courage to do what is right and deal with conflict positively

Qualifications

• Bachelor's degree or equivalent work experience
• Minimum of 2 years retail experience

Benefits