Executive Meeting Manager

About This Role

Manage and solicit catering business for the hotel to achieve and surpass revenue goals in both rooms and food and beverage services. This role involves direct client engagement, sales, and event coordination while ensuring quality service for customers.

Responsibilities

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Prepare correspondence to customers, internal booking reports and file maintenance
• Prepare event-related documents (resumes, BEO's) associated with booked group and catering events
• Participate in daily sales meetings, pre-convention meetings, training and other sales-related meetings as required
• Work with other departments within the hotel to provide quality service to customers
• Attend trade shows, community events and industry meetings
• Develop/maintain knowledge of market trends, competition and customers
• Professionally represent the hotel in community and industry organizations and events
• Participate as team player with all departments
• Assist with reports and/or competition data collection

Requirements

• High school or equivalent education
• 2-4 years of experience in the hospitality industry or related sales
• Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests
• Advanced knowledge of sales and hospitality principles and practices
• Results-oriented writing techniques and strategies for correspondence
• Appropriate and accurate grammar and punctuation in written communication
• Ability to maximize impact, maintains interest, and establishes a rapport with audience when conveying information
• Ability to proactively prioritize needs and effectively manage time and resources
• Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients
• Basic math skills
• English proficiency

Qualifications

• High school or equivalent education required. Bachelor's Degree preferred.
• Two-four years of employment in the hospitality industry or related sales field.

Nice to Have

• Bachelor's Degree
• Other languages are a plus

Benefits