Duane Reade Shift Leader

About This Role

Lead and manage the daily operations of a Duane Reade store, ensuring financial performance, customer service, and staff management are upheld. Support the assistant manager in executing company initiatives while maintaining a positive work environment and adherence to company policies.

Responsibilities

• Manage and track store financial performance, cash control, inventory, safety, customer service and management of entire staff
• Support assistant manager in the execution of all company initiatives
• Lead by example and ensure the entire staff is providing superior customer service
• Ensure price integrity is maintained to comply with weights and measures
• Ensure compliance to applicable labor laws, legal requirements, company policy, and the collective bargaining agreement
• Maintain positive working relationships with direct reports, peers, vendors, union officials, and corporate office personnel
• Ensure marketing initiatives, plano-grams, and store conditions are compliant with the corporate standard
• Prioritize, plan and coordinate work activities for the entire staff using effective time management skills
• Ensure store is well stocked and product is rotated accordingly using a state of the art replenishment system
• Establish and maintain a friendly hospitable harassment-free work environment
• Motivate and lead others to perform a variety of tasks that all lead to one common objective

Requirements

• Dynamic, flexible and motivated team player