Customer Service Associate

About This Role

Deliver distinctive customer experiences by registering sales on cash registers, resolving customer issues, and providing efficient checkout services. Maintain store appearance, implement asset protection, and ensure compliance with regulated product laws.

Responsibilities

• Model and deliver a distinctive and delightful customer experience
• Register sales on assigned cash register, providing courteous, fair, friendly, and efficient checkout service
• Engage customers and patients by greeting them and offering assistance with products and services
• Resolve customer issues and answer questions to ensure a positive customer experience
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records
• Check in and price merchandise as required or as directed by store manager or communicated by the shift leader
• Implement Company asset protection procedures to identify and minimize profit loss
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise
• Provide customer service in the photo area, including digital passport photo service, poster print and creative machine

Requirements

• Must be fluent in reading, writing, and speaking English
• Willingness to work flexible schedule, including evenings and weekend hours

Nice to Have

• Six months of experience in a retail environment
• Prior work experience with Walgreens