Customer Service Associate

About This Role

Deliver excellent customer service, process sales transactions, and maintain store operations and appearance for customers at Walgreens.

Responsibilities

• Model and deliver a distinctive and delightful customer experience
• Register sales on assigned cash register, providing courteous, fair, friendly, and efficient checkout service
• Engage customers and patients by greeting them and offering assistance with products and services
• Resolve customer issues and answer questions to ensure a positive customer experience
• Recommend items for sale to customers, including trade-up and/or companion items
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records
• Implement Company asset protection procedures to identify and minimize profit loss
• Ensure compliance with state and local laws regarding regulated products
• Assist with separation of food items and product placement as specified by policies/procedures
• Provide customer service in the photo area, including digital passport photo service and poster print

Requirements

• Must be fluent in reading, writing, and speaking English
• Willingness to work flexible schedule, including evenings and weekend hours

Nice to Have

• Six months of experience in a retail environment
• Prior work experience with Walgreens