Customer Service Associate

About This Role

Provide a distinctive and delightful customer experience by delivering efficient checkout services, resolving customer issues, and assisting with product inquiries. Maintain store operations by merchandising, managing inventory, and ensuring compliance with company policies.

Responsibilities

• Model and deliver a distinctive and delightful customer experience
• Register sales on assigned cash register, providing courteous, fair, friendly, and efficient checkout service
• Engage customers and patients, offering assistance with products and services
• Resolve customer issues and answer questions to ensure a positive customer experience
• Recommend items for sale to customers and recommend trade-up and/or companion items
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records
• Check in and price merchandise as required or as directed by store manager or communicated by the shift leader
• Implement Company asset protection procedures to identify and minimize profit loss
• Ensure compliance with state and local laws regarding regulated products
• Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise

Requirements

• Fluent in reading, writing, and speaking English
• Willingness to work flexible schedule, including evenings and weekend hours

Qualifications

• Six months of experience in a retail environment preferred.

Nice to Have

• Six months of experience in a retail environment
• Prior work experience with Walgreens