Customer Service Associate

About This Role

Deliver a distinctive and delightful customer experience, register sales, resolve customer issues, and maintain store operations and appearance for Walgreens.

Responsibilities

• Engage customers and patients, offering assistance with products and services
• Resolve customer issues and answer questions to ensure a positive customer experience
• Provide courteous, friendly, fast, and efficient service to customers
• Register customer purchases on assigned cash register
• Process voids, returns, rain checks, refunds, and exchanges as needed
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records
• Check in and price merchandise as required or directed by store manager
• Implement Company asset protection procedures to minimize profit loss
• Ensure compliance with state and local laws regarding regulated products
• Assist with separation of food items and product placement as specified by policies/procedures

Requirements

• Fluent in reading, writing, and speaking English
• Willingness to work flexible schedule, including evenings and weekend hours

Nice to Have

• Six months of experience in a retail environment
• Prior work experience with Walgreens