Customer Service Associate - Temporary

About This Role

This role delivers a distinctive customer experience by registering sales, assisting with purchases, resolving issues, and maintaining the store's appearance and merchandise.

Responsibilities

• Model and deliver a distinctive and delightful customer experience
• Register sales on assigned cash register, provide courteous and efficient checkout service
• Engage customers by greeting them and offering assistance with products and services
• Resolve customer issues and answer questions to ensure a positive customer experience
• Recommend items for sale to customer and recommend trade-up and/or companion items
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records
• Check in and price merchandise as required or as directed by store manager
• Implement Company asset protection procedures to identify and minimize profit loss
• Ensure compliance with state and local laws regarding regulated products
• Provide customer service in the photo area, including digital passport photo service and suggestive sell of promotional photo products
• Assume web pick-up responsibilities (monitor, fill, and deliver orders)
• Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance

Requirements

• Fluent in reading, writing, and speaking English
• Willingness to work flexible schedule, including evenings and weekend hours

Qualifications

• Six months of experience in a retail environment preferred.

Nice to Have

• Six months of experience in a retail environment
• Prior work experience with Walgreens