Customer Service Associate - Temporary

About This Role

Deliver distinctive customer service by registering sales, resolving issues, and assisting with products and services in a retail environment.

Responsibilities

• Model and deliver a distinctive and delightful customer experience
• Register sales on assigned cash register, providing efficient checkout service
• Engage customers and patients by greeting them and offering assistance with products and services
• Resolve customer issues and answer questions to ensure a positive customer experience
• Share customer service best practices with all team members
• Recommend items for sale to customer and recommend trade-up and/or companion items
• Process voids, returns, rain checks, refunds, and exchanges as needed
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records
• Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
• Attend training and complete PPLs requested by Manager or assigned by corporate

Requirements

• Must be fluent in reading, writing, and speaking English
• Willingness to work flexible schedule, including evenings and weekend hours

Qualifications

• Preferred six months of experience in a retail environment.

Nice to Have

• Six months of experience in a retail environment
• Prior work experience with Walgreens