Community Management Intern
Full Time
Intern Level
Posted 1 week ago
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Upload Your ResumeAbout This Role
The Community Management Intern will learn to provide an exceptional customer experience within a retail store setting by engaging with customers, resolving issues, and assisting with various store operations like inventory management and merchandising. This role involves both customer-facing tasks and operational responsibilities aimed at enhancing store performance and customer satisfaction.
Responsibilities
- Learn to provide an extraordinary customer experience in a retail store setting.
- Complete product returns, order voids, customer refunds, cash drops, and provide change.
- Engage customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer service best practices with team members.
- Learn from store, pharmacy, district manager, competitors, and customers/patients.
- Engage in a kick-off and day of service activity.
- Register all related sales on assigned cash register, including records of scanning errors and price modifications.
- Assist manager or assistant store manager in reviewing order exceptions and reverse logistics.
- Learn to analyze inventory trends and supervise inventory management tasks.
- Assist manager or assistant store manager in evaluating and developing displays.
- Engage in weekly meetings with the store manager or pharmacy manager.
Requirements
- Student beginning or completing Senior year towards a Bachelor’s degree
- Fluent in reading, writing, and speaking English
- Willingness to work flexible schedule, including evening and weekend hours
Qualifications
- Student beginning or completing Senior year towards a Bachelor’s degree
Nice to Have
- Knowledge of store inventory control
Benefits
Benefits information on jobs.walgreens.com/benefits
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